Delivery & Return
Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Option Overview:
Qwikshoppe offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for confirmation on order shipped
4. Wait for Your Order to Arrive
Small items
Standard - Estimated delivery in 3-5 business days for domestic, 7-12 business days for international | |
|---|---|
Orders over $100: All day delivery. Order anytime: | FREE |
Orders under $100: All day delivery. Order anytime: | $5 |
Weekday time slot from 12noon - 5pm. Order by 9pm. | $10 |
Next day delivery Get it next day, 7 days a week | |
|---|---|
All day delivery. Order by 9pm. | $5 |
Weekday time slot from 12noon - 5pm. Order by 9pm. | $10 |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
Standard delivery Get it in 2 working days | |
|---|---|
All day Delivery from 7am - 8pm. Order anytime: | Fromu$20 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime: | From $35 |
Next day delivery it next day on weekdays | |
|---|---|
All day delivery from 7am - 8pm. Order by 7pm: | Fromu$30 |
Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: | From $45 |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Exchange or Return of Goods
If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after its execution.
In order for the right to terminate the agreement to be preserved, the consumer needs to monitor the preservation of the products in their original state. If the device is destroyed, damaged or damaged through no fault of the customer, the customer is not deprived of the opportunity to terminate the contract. If the value has decreased due to unpacking the product or checking its functionality, this does not mean that the consumer cannot write a request for a refund.
The product is not accepted back if at least one of the components is missing:
- fully equipped equipment;
- a receipt proving the fact of purchase in the Qwikshoppe online store;
- warranty card;
- an act with a description of the defect drawn up by the service department.
The money for the goods will be returned within the terms established by the current legislation
FAQs
We're sorry to hear your order hasn't arrived yet! At QwikShoppe, we do our best to ensure timely deliveries. If your estimated delivery date has passed, please follow these steps:
- Check your order confirmation email for tracking details.
- Visit your account's order history to view the latest shipping status.
- If tracking shows your order has been delivered but you haven’t received it, check with neighbors or your local delivery office.
Delivery services may be limited on public holidays. While we strive to get your orders to you as quickly as possible, most courier partners observe national and regional holidays, which may result in slight delivery delays.
If your order is placed during a public holiday, it will be processed and shipped on the next working day. We’ll always keep you updated with tracking information so you know exactly when your package is on its way.
QwikShoppe delivers to most areas across the country! To check if we deliver to your postcode:
Go to any product page or your cart.
Enter your postcode in the delivery checker.
You'll instantly see whether delivery is available and the estimated delivery time.
If your postcode is currently outside our delivery network, don’t worry — we’re expanding! Feel free to contact our support team, and we’ll do our best to assist you with alternative options.
While we offer next-day delivery on many items, it’s not available for all orders. Availability depends on:
The product type
Your delivery location
The time your order is placed
To check if next-day delivery is available, look for the “Next-Day Delivery” badge on the product page or during checkout. Orders must be placed before the cut-off time (usually 2 PM) to qualify.
It depends on the item and the delivery service used.
For most standard deliveries, a signature is not required, and the package may be left in a safe place or with a neighbor if you’re not home.
For high-value items or express deliveries, a signature may be required upon receipt to ensure safe delivery.
If you're not available, the courier may leave a calling card with instructions to reschedule or collect from a local depot.
